Most operators find out during a chargeback, a holdover, or a lawsuit. This free 10-minute self-audit shows you the gaps while they're still free to fix.
Email me the full 43-point checklistFree. No credit card. Built for mid-term and short-term rental operators.
Try three questions from the audit
Check the box only if your current agreement addresses it explicitly, in writing.
Your agreement covers 0 of these 3 — the full checklist asks 40 more.
The moment you discover a gap in your agreement is almost always the moment it starts costing you money.
A lease downloaded years ago. A few paragraphs borrowed from a Facebook group. House rules that live in a welcome binder instead of a signed document. It all works fine — right up until the guest who knows the system better than you do.
A chargeback lands and you have no signed billing acknowledgment. A guest stops paying and claims tenant status, and now you're facing an eviction timeline instead of a checkout time. A "visitor" moves in with mail addressed to your property.
Every one of these has a clause that prevents it. The audit shows you which ones you're missing.
Forty-three yes-or-no questions, organized the way disputes actually happen. Open your current agreement, go line by line, and count your checkmarks.
6 questions
Innkeeper vs. tenant status, party-wide liability, removal authority, and holdover — the clauses that decide whether a bad guest is a checkout problem or a court problem.
8 questions
Chargebacks, deposits, early departures, cancellations, and who pays the attorney when you have to enforce any of it.
14 questions
Pests, pets, entry rights, occupancy caps, inventory, utilities, mail, and the pool — the everyday clauses that quietly carry the most liability.
15 questions
Prohibitions, e-signatures, indemnification, camera disclosure — plus whether you could hand a responding officer one page explaining your right to remove a guest.
I'm Vivian Yip — Amazon #1 bestselling author of The Frictionless MTR System, host of The Mid-Term Rental Movement podcast, and a former Apple operations program manager who now runs a property management company overseeing about 30 rentals, alongside a corporate housing network of more than 1,000 properties.
At that volume, agreements stop being paperwork and start being infrastructure. Every question on this checklist exists because somewhere, some operator learned it the expensive way. You can learn it in ten minutes instead.
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You'll also get my weekly notes on running rentals that protect themselves. Unsubscribe anytime. This checklist is educational material, not legal advice — have any agreement reviewed by a licensed attorney in your property's state.